When you have ! buy your Wellness Programs, it means that the firmware did not connect properly to our server.
Follow these steps to update your NIKKI and fix this.
Have your phones/mobile device operating systems up to date.
Uninstall and reinstall your NIKKI Connect App
To perform a factory reset on your NIKKI:
1. Swipe to access the settings menu.
1. Swipe to access the settings menu.
2. Scroll down and tap on "About".
3. Further scroll down to locate "Factory Reset" at the bottom.
4. Press and hold for 2 seconds, then release. NIKKI will power down.
5. Place NIKKI on the charger to power it on.
6. Reconnect to the NIKKI Connect APP.
7. Your programs will now begin redownloading.
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