If you are experiencing a red message to activate at wearenikki.com while trying to update your NIKKI wearable, there are a few steps you can take to resolve this issue.
Firstly, it's important to note that the connection between the NIKKI Connect App and the NIKKI wearable may have been broken during the update process. This can happen due to various reasons such as incoming phone calls, screensaver turning on, interrupted WIFI signal, walking too far away from the NIKKI wearable, bluetooth not being enabled, or not having the NIKKI on the charger while updating.
To resolve this issue, you can start by finding and connecting to your NIKKI wearable via the NIKKI Connect app. Once connected, the programs should update automatically.
If you have not used an activation code to update your NIKKI wearable, you can follow these steps:
1. Ensure that your NIKKI wearable is connected to the NIKKI Connect app.
2. Tap the three dots in the upper right-hand side of the app.
3. From the dropdown menu, select "Activate more Frequency Sets."
4. Use the valid and unique activation code provided by WeAreNikki to program and update your Frequency sets.
By following these steps, you should be able to resolve the red message to activate at wearenikki.com and successfully update your NIKKI wearable. If you continue to experience issues, please reach out to our customer support for further assistance.
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