NIKKI Wellness Technology Return Policy

We offer a 30-day return window for a refund. Here are some important details about our return policy:

Eligibility: In order to qualify for a return, the product must in the same condition as when you received it. All returns must include the original packaging to be eligible for a refund. Items outside of the 30 day return window will no be accepted. 

Return Process: To initiate a return, simply contact our Customer Support team with your order confirmation and the reason for the return. Once approved, you will receive return authorization and instructions on how to send the product back to us.

Shipping: Please note that shipping and handling costs for returns are the responsibility of the customer. We recommend using a trackable shipping service to ensure the product arrives safely to our facility.

Refund: Upon receiving and inspecting your returned item, we will notify you of the approval status. If approved, we will process your refund and apply a credit to your original payment method. 

If our return process is not followed and items are returned back to us without notice, we cannot guarantee a refund. 

Items returned to the incorrect shipping address may not be eligible for a refund. 

We hope this information helps clarify our return policy. If you have any further questions or need assistance with a return, please don't hesitate to reach out to our Customer Support team. Thank you for choosing NIKKI Wellness Technology!

To see the Warranty information for NIKKI click HERE