My membership should be two years, but my device only shows one. What should I do?

Let us take a look into this for you.

Please email our team at hello@wearenikki.com and include:

• The email you used to purchase your NIKKI 
• The email you used to Join the Wellness Store
• The Friendly ID of your NIKKI device

How to find your Friendly ID:
On your NIKKI device, swipe to the Settings menu, tap About, and locate your Friendly ID. It will begin with NF.

Our team will review your membership and make sure everything is set up correctly.