Wave 1 Battery Replacement Policy

Modified on Thu, 19 Feb at 1:55 PM

To ensure continued functionality of your WAVE 1 device, we offer a paid battery replacement service.

Service Fees

  • Canada to Canada: $100 USD
  • USA to Canada (return): $200 USD

What’s Included

  • A brand-new battery professionally installed into your WAVE 1
  • Shipping both ways via a trackable carrier
  • Your serviced WAVE 1 shipped back to you

Turnaround Time

  • Please allow up to two (2) weeks from the date your WAVE 1 is received at our service center for the replacement process and return shipping.

Important Notes

  • This service is available exclusively for WAVE 1 devices.
  • All fees must be paid in full before the replacement process begins.
  • Shipping is handled only through our designated trackable carriers.
  • The turnaround time may be extended if there are shipping delays outside of our control.

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