September Hours

September 2026 Customer Service Hours

Regular Hours

Monday to Friday, 9:00 AM – 4:00 PM PST

Holiday Closures

We will be closed on the following dates:

• Monday, September 7 for Labour Day
• Wednesday, September 30 for the National Day for Truth and Reconciliation

Limited Availability: September 23 – October 7

Our team will be attending the SUPERHUMAN 2: Rebirth four part docuseries premiere, so customer service and shipping will be limited during this time. Phone call appointments will not be available during this period.

The best way to reach us is by submitting a help desk ticket through our website. We'll get back to you as soon as we can and appreciate your patience while our response times may be a little longer than usual.

Thank you for being part of the NIKKI community.

Disclaimer

NIKKI products, devices, programs, and frequency files are wellness and educational tools only and are not medical devices. The information provided has not been evaluated or approved by the U.S. Food and Drug Administration (FDA), Health Canada, the European Union, or regulatory authorities in the United Arab Emirates. NIKKI products are not intended to diagnose, treat, cure, prevent, or mitigate any disease or medical condition. No medical or therapeutic claims are made or implied. Content is provided for informational and educational purposes only. Lyme Programs are not available for sale in Canada.

Land Acknowledgment

We acknowledge with gratitude that we live, work, and gather on the traditional, ancestral, and unceded territories of the Coast Salish Peoples, specifically the Xwsepsum (Esquimalt), Lekwungen (Songhees), Sc'ianew (Beecher Bay), and the W̱SÁNEĆ Peoples, represented by the Tsartlip, Pauquachin, Tsawout, Tseycum, and Malahat Nations. We honour their enduring connection to this land and commit to meaningful reconciliation.